Substitution Policy

Substitution Policy

Fresh Flowers: At CC Fine Florals we are committed to delivering your important emotional sentiments on time and as fresh and beautiful as possible. Due to the importance of delivering orders for your occasion, such as funerals, birthdays, and anniversaries, we may make a substitution of equal or greater value to ensure timely delivery, if the flowers you requested are not available, and we are not able to contact you via the phone number(s) you provided us.

 

Plants: For green and blooming plants, similar plants may be substituted of equal or greater value. For one-of-a-kind plants, such as orchids, we will make every attempt to match the plant type, but may substitute with another color. Containers for plants will be as close as possible.